If you have any issues or questions while installing our products, please call or email us BEFORE touching any of the wires, including cutting and splicing. Usually, harness alignment is off due to an installation error, not a manufacturing error. If we made an error, we are always happy to make it right. Please call us or email info@iwireusa.com with any questions you may have. Check out the iWire Warranty to see if your product is covered.