Thank you for wanting to purchase one of our products! We are so sorry you are having an issue placing your order. The two most common issues come during checkout. If neither of the solutions below applies to you, please email info@iwireusa.com 

Do you ship to countries besides the United States?

Yes, we are happy to ship products anywhere in the world. Shipping times and cost will increase based on distance from the U.S. If you are having any trouble paying as an international customer please email Whitney at and she will assist with taking payment.

How can I enter a Billing Address that is different than my Shipping Address?

Make sure that the "Use a different billing address" box is selected. Once you select that box, the billing address fields become available.