Warranty Information
Thank you for your purchase with iWire! We're sorry you are having issues with your product. Below is the Warranty Agreement that is accepted by the customer as a term of sale during the original purchase.
In the event a problem occurs with an iWire harness, please contact us at info@iwireusa.com. Please include your invoice or order number in your email. We will then work with you to troubleshoot the problem. If iWire finds the harness to be defective, iWire will repair, replace or issue a credit to the customer. Please note that no replacement warranty parts can be shipped until original harnesses are returned to iWire for inspection
Warranty Agreement:
This Warranty Agreement ("Agreement") is entered into by and between iWire Wiring Services, LLC, a California limited liability company ("iWire"), and the original purchaser ("Customer") of automotive products purchased from iWire (the "Product"). By purchasing and using the Product, the Customer agrees to the terms and conditions set forth in this Agreement.
1. Limited Warranty
iWire Wiring Services, LLC provides a limited warranty on the Products it sells to the original purchaser for a period of one (1) year from the date of purchase ("Warranty Period"). This warranty covers defects in materials or workmanship under normal use and maintenance during the Warranty Period.
2. Scope of Warranty
iWire warrants that the Product is made using high-quality materials and that it will be free from defects in workmanship and materials when used under normal conditions and in accordance with the manufacturer’s instructions. However, it is important to note that occasional issues may arise due to manufacturing tolerances, environmental factors, or improper use.
3. Exclusions and Limitations
This warranty does not cover defects or damages caused by:
- Improper installation or misuse of the Product
- Accidental damage, negligence, or abuse
- Modification or alteration of the Product
- Normal wear and tear
- Damage caused by unauthorized repair or maintenance
If a Product is found to be defective within the Warranty Period, iWire will, at its sole discretion, repair or replace the Product at no charge to the original purchaser, provided that the Product is returned to iWire with proof of purchase.
4. Warranty Claims Process
To initiate a warranty claim, the Customer must contact iWire within the Warranty Period at the following contact details:
- Email: info@iwireusa.com
- Phone: 949-510-8278
The Customer must provide proof of purchase, including the original receipt or invoice, and describe the defect or issue with the Product. If the Product is determined to be defective and covered by this warranty, iWire will provide instructions for returning the Product.
5. Severability
If any provision of this Agreement is determined to be invalid or unenforceable by a court of competent jurisdiction, such invalidity or unenforceability shall not affect the validity or enforceability of the remaining provisions of this Agreement. The invalid or unenforceable provision shall be deemed modified to the extent necessary to make it valid and enforceable.
6. Limitation of Liability
To the maximum extent permitted by law, iWire’s liability under this warranty shall be limited to the repair or replacement of the Product, and iWire shall not be liable for any consequential, incidental, or special damages arising out of or in connection with the use or inability to use the Product, even if iWire has been advised of the possibility of such damages.
7. California Warranty Law
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. In California, under the California Song-Beverly Consumer Warranty Act, if the Product is a consumer good, you may be entitled to a replacement or refund if the defect is not cured after a reasonable number of attempts to repair it.
8. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding under this Agreement shall be brought exclusively in the state or federal courts located in [County], California.
9. Entire Agreement
This Agreement constitutes the entire understanding between iWire and the Customer regarding the warranty for the Product and supersedes any prior or contemporaneous understandings or agreements, whether written or oral, relating to the subject matter hereof.
By purchasing and using the Product, the Customer acknowledges that they have read, understood, and agreed to the terms and conditions of this Warranty Agreement.