FAQ

iWire FAQ

Have a question?

Start here. The iWire FAQ section is designed to help you quickly find answers about online orders, shipping, returns, warranty, dealer resources, installation documents, and general iWire information.

Online Store Questions Contact iWire
Need order help? Start online Shipping, returns, warranty, and checkout support are grouped under online store questions.
Need install help? Use guides first Find product instructions and wiring support before modifying anything.
Need local help? Find a dealer Use the dealer page to locate an authorized iWire dealer or installer.

Helpful links

Choose the category that best matches your question.

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About iWire

Learn more about the iWire story, our background, and how the company grew from Subaru wiring experience into a full product catalog.

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Dealer Information

Find authorized iWire dealers, installers, and Subaru performance shops, or apply to become part of the dealer network.

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Online Store Questions

Get help with contacting iWire, shipping timing, returns, warranty, and issues placing an online order.

Store help →

Common support topics

These are the most common places customers need to go after landing on the FAQ page.

Contact Us Need help from the iWire team? Use the contact page for order, product, fitment, and installation questions. Contact iWire → Installation Guides Find install documents, product instructions, and wiring support resources before starting your project. View guides → iWire University Learn more about Subaru wiring, product use cases, swaps, DCCD, fuel systems, and other technical topics. Start learning → Shipping Information Review order fulfillment timing, shipping cutoffs, expedited orders, and special shipping requests. Shipping help → Returns Review the return window, item condition requirements, RMA process, and return shipping expectations. Return policy → Warranty Learn about iWire warranty coverage, warranty claims, RMA requirements, and what happens after inspection. Warranty info → Checkout Help Having trouble placing an order online? Review billing address, payment, browser, and international checkout tips. Order help → Why Use iWire? Learn what makes iWire different when it comes to Subaru wiring products, support, and customer service. Why iWire → Dealer Application Interested in becoming an authorized iWire dealer? Submit a dealer application for review. Apply now →

Still not finding the answer?

Contact us with the details of your order, vehicle, product, or Subaru project and an iWire team member will help point you in the right direction.

Contact iWire
Tip: For product fitment or installation questions, include your vehicle year, model, engine, transmission, product name, and any swap details.